At Shahi Kesar, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
By using our website, you agree to the terms outlined below.
1. Information We Collect
When you visit or make a purchase on our website, we may collect the following types of information:
a. Personal Information
When you place an order or create an account, we collect:
Name
Email address
Billing and shipping address
Phone number
Payment information (processed securely via third-party gateways)
b. Non-Personal Information
We may also collect:
Browser type, IP address, and device details
Pages you visit on our website
Time spent and interaction data
This information helps us improve our website performance and user experience.
2. How We Use Your Information
We use your information to:
Process and deliver your orders
Communicate order confirmations, shipping details, and updates
Respond to your queries and provide customer support
Improve our website, services, and product offerings
Send promotional offers, newsletters, and updates (only if you opt in)
3. Data Protection & Security
We value your trust and take all reasonable steps to protect your personal information.
All online transactions are processed through secure SSL encryption.
We do not store your payment details — they are handled by trusted, PCI-compliant payment processors (like Razorpay, PayU, Stripe, or PayPal).
Your data is stored securely and accessible only by authorized personnel.
4. Cookies
Our website uses cookies to enhance your browsing experience.
Cookies help us:
Remember your preferences and shopping cart
Personalize your experience
Analyze site traffic and performance
You can disable cookies in your browser settings, but some parts of the site may not function properly as a result.
5. Sharing Your Information
We never sell, rent, or trade your personal information.
However, we may share limited data with:
Service providers (payment gateways, shipping partners, marketing tools) — only to fulfill your orders and services.
Legal authorities, if required by law or to protect our business and customers.
All partners we work with follow strict data protection practices.
6. Your Rights
You have the right to:
Access the personal data we hold about you
Request correction or deletion of your information
Opt-out of marketing communications anytime
To make such requests, please contact us at akshayorganicsfoods@gmail.com
7. Third-Party Links
Our website may contain links to third-party sites (like payment gateways or social media).
We are not responsible for the privacy practices of these external websites. Please review their privacy policies separately.
8. Email Marketing & Communication
If you subscribe to our newsletter or marketing updates, you may receive occasional promotional emails.
You can unsubscribe anytime by clicking the “Unsubscribe” link in our emails or contacting us directly.
9. Data Retention
We retain your personal data only as long as necessary to:
Fulfill orders
Comply with legal obligations
Resolve disputes
Enforce agreements
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our business or legal requirements.
The latest version will always be available on this page, with the “Last Updated” date clearly mentioned.
